Terms of Service

Vezzoly (https://vezzoly.com) is a digital management platform for restaurants, owned by Salma Kadimi Ed Dini. It is currently in a development and free-launch phase.

Contact: info@vezzoly.com, or the WhatsApp contact button available on the website.

The remaining identification details of the owner (tax ID and address) will be published before the service starts to be charged for, including fees on integrated payments.

By creating an account or using Vezzoly, you accept these Terms of Service, including their data processing annex. If you do not agree, do not use the service.

Vezzoly offers features for restaurants which may include a QR digital menu, table ordering, a kitchen display system (KDS), management tools and importing or translating menus with artificial intelligence, depending on the features available at any given time.

Vezzoly offers three plans: Basic, Pro and Premium. The features of each plan are shown on the pricing page. During the current development and launch phase, all three plans are offered without a monthly fee and no bank card is required to use the service.

Integrated payments through Stripe, available on the Pro and Premium plans, are an optional feature: they are only activated if the restaurant chooses to connect them from its settings. When they are active, Vezzoly applies a fee on the payments processed — 1% on the Pro plan and 0.5% on the Premium plan — in addition to Stripe's own fees.

If monthly fees for the plans or other fees are introduced in the future, the prices, included features, payment method and effective date will be communicated before they start to apply. Users will be able to review the new conditions and stop using the service before subscribing to a paid plan.

You agree not to use Vezzoly for unlawful purposes, not to attempt to compromise the platform's security, not to resell or sublicense access without authorisation, and not to upload content that infringes third-party rights.

The restaurant is responsible for ensuring that the information it enters in its menu — including prices, descriptions, allergens and translations — is correct and up to date. Translations or imports generated with artificial intelligence must be reviewed before publication, especially as regards allergens.

Integrated payments through Stripe (Stripe Connect) are an optional feature that the restaurant activates on its own. When they are active, the restaurant is the seller to the diner and is responsible for the sale, its invoicing, refunds and complaints; Vezzoly only provides the technical tool. Stripe verifies the restaurant's identity directly and applies its own fees under its terms. Vezzoly's fee on these payments is the one stated in the plans and pricing section.

We strive for high availability but do not guarantee uninterrupted service. During the free launch period no SLA is committed. Service level commitments will be defined when paid plans are activated.

All rights in the Vezzoly platform, brand and software belong to its owner. Your content (menus, products, images) remains yours; you grant Vezzoly a limited licence to display and process it solely to provide the service.

Each party will comply with the data protection obligations that apply to it. Processing of diners' personal data that Vezzoly carries out on behalf of a restaurant is governed by the annex to these terms; all other data is governed by the Privacy Policy.

Vezzoly is provided as available during the development and launch phase. To the extent permitted by law, uninterrupted availability and the complete absence of errors are not guaranteed. Nothing in these terms excludes liability that cannot legally be excluded or limits any non-waivable rights.

The user may stop using the service and request deletion of their account. Vezzoly may suspend access if it detects unlawful or abusive use, or use that compromises security. Data will be deleted or made unavailable in accordance with the privacy policy, except where retention is legally required.

We may amend these terms. We will notify you of material changes with reasonable notice by email or through a notice on the platform. If you do not agree, you may stop using the service.

These terms are governed by Spanish law, without prejudice to any mandatory rules that apply. Rules on jurisdiction will be determined in accordance with applicable law.

For any query about these terms, contact us at info@vezzoly.com.

This annex governs the processing of personal data that Vezzoly (processor) carries out on behalf of the restaurant (controller) when providing the service. It is deemed accepted together with the Terms of Service and applies from the moment the restaurant uses the ordering feature with diners' data.

Subject matter: hosting and processing the orders that diners place on the restaurant's QR menu. Duration: that of the service.

The restaurant gives general authorisation for the use of the providers identified in the privacy policy that are necessary to provide the service. Vezzoly will inform the restaurant of relevant changes in providers with reasonable notice so that the restaurant can object. Vezzoly will impose on sub-processors obligations equivalent to those in this annex.